Common Questions
Your Questions, Answered
Everything you need to know before booking your first appointment.
Credentials & Training
About Sophia
OCS stands for Orthopedic Clinical Specialist. When a physical therapist has OCS after their name, it means they've passed a national board certification exam in orthopedic physical therapy.
To earn this credential, Sophia completed a 12-month residency focused on developing advanced clinical expertise, followed by extensive, rigorous preparation to successfully pass the board certification exam.
FAAOMPT stands for Fellow of the American Academy of Orthopaedic Manual Physical Therapy. A fellowship is an advanced post-doctoral program that typically lasts about 2 years and requires therapists to have earned their OCS. Only about 1% of physical therapists go on to complete fellowship training.
Fellowship training develops advanced expertise in orthopedic manual therapy and sharpens clinical reasoning. While the OCS and residency training strengthened Sophia's foundation in evidence-based practice, fellowship refined her ability to thoughtfully apply that evidence to the individual in front of her — ensuring every decision in patient care is intentional and well-supported.
Location & Hours
Getting Here
The office is a lovely, private treatment room at the Pioneer Center, located at 10775 Pioneer Trail, Suite 216a in Truckee, CA 96161. In-office hours are Tuesday through Thursday.
Telehealth is also available — I can discuss whether it's right for you on a complimentary consultation call.
Generally you can anticipate an initial visit within 24–48 hours of reaching out. In-office appointments are available Tuesday–Thursday.
Yes — and there's a lot we can accomplish virtually. Movement assessments, exercise instruction, education, and programming all translate well to telehealth.
If you're in the Truckee/Tahoe area, a hybrid model is also an option: we meet in person for your initial evaluation (or a key follow-up visit) to get hands-on assessment and treatment, then continue with virtual sessions from there. This gives you the benefit of in-person care without needing to come in every time.
Virtual care is also a great fit for new postpartum moms — especially in those early weeks when getting out of the house feels like a major undertaking. You can start getting support well before you're ready to make the drive in.
Yes. Home visits are available on Mondays and Fridays and can be a wonderful option when getting to the office isn't practical — particularly for those who are newly postpartum and navigating those early weeks at home.
If you think an in-home visit might be the right fit for where you are right now, reach out and we can talk through what makes sense for you.
Insurance & Payment
Costs & Coverage
Foundation Physical Therapy is not contracted with any insurance company and is unenrolled with Medicare. However, superbills are available for non-Medicare patients.
With a superbill, you pay Sophia directly and then submit to your insurance company to request reimbursement. If you're considering this option, it's recommended to call your insurance company first to confirm they accept superbills and check your out-of-network benefits.
The short answer: I can provide significantly higher-quality care and give you more of my time when I work outside of the insurance system.
The longer answer: Reimbursement rates from insurance companies continue to decline, while the cost of providing excellent care continues to rise. In high cost-of-living areas like Truckee, this often forces clinics to shorten visits, rely heavily on support staff, and juggle high patient volumes just to stay open.
Insurance companies also place restrictions on care — limiting visit frequency, dictating what body regions can be treated, and cutting off therapy even when continued care is clinically justified. By working outside of insurance, Sophia has the autonomy to treat you holistically, spend the time you deserve, and focus fully on your goals — without interference.
I accept: credit/debit cards, HSA/FSA cards, Zelle, Venmo, cash, and checks. Payment is collected at the time of service. Superbills can be provided for non-Medicare patients upon request.
Scheduling & Preparation
Your First Appointment
Nope! In California you can see a physical therapist without a referral for 12 visits or 45 days, whichever comes first. So go ahead and make your appointment today! 😊
You'll receive a link to intake forms shortly after scheduling — please complete these fully before your visit. Beyond paperwork, just make sure you're wearing comfortable clothing you can move in (athletic wear is great). That's it!
Reach out any time via the contact page, email, or phone. I aim to respond within one business day.
Email: sophia@foundationpttahoe.com
Phone: (530) 426-8230
Pelvic Health & Women's Care
Pelvic Floor Questions
Anytime! If you're not experiencing any concerns (such as leakage or pain) and don't have questions about exercising during pregnancy, it's ideal to schedule a visit around 34–35 weeks to begin discussing birth preparation. That said, it's never too early or too late to be seen.
No matter your mode of delivery, it's highly recommended to come in within 3–6 weeks postpartum. If you're experiencing pain or symptoms, please come in sooner for relief and guidance.
Note: Internal pelvic floor assessments won't be performed until 6 weeks postpartum or until your OBGYN provides clearance. That said, it is never too late — even if you're 6+ months postpartum, Sophia is here to help.
Yes, absolutely. Being on your period is not a reason to cancel or reschedule. Most of your session won't be affected at all. If your visit includes an internal pelvic floor assessment and you'd prefer to skip that portion, just let Sophia know — there's plenty of valuable external work that can be done instead. That said, many patients are completely comfortable proceeding with a full assessment while menstruating, and that's fine too. It's entirely your call.
Yes. Pelvic floor dysfunction isn't limited to women — men can experience it too. Common conditions treated include pelvic pain, tailbone pain, pudendal neuralgia and nerve pain, erectile dysfunction, and urinary or bowel symptoms related to prostate health or post-prostate surgery. If you're not sure whether what you're experiencing is pelvic floor related, a free phone consultation is a great place to start.
Still have questions?
I'm happy to help
Book a free 20-minute phone consultation — no commitment, no pressure. Just an honest conversation.